Last modified: September 2018

This privacy policy applies to the www.mallorcanative.com website (hereinafter the Website).

Please read it carefully. Here you will find important information about the treatment of your personal data and the rights recognised by current legislation on the subject.

We reserve the right to update our privacy policy at any time in connection with business decisions and to comply with any changes in legislation or case law. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels listed below.

You declare that the information you provide us with, now or in the future, is correct and truthful and you undertake to notify us of any changes to it. If you provide personal data belonging to third parties, you agree to obtain the prior consent of those affected and to inform them about the content of this
policy.

In general, the fields in our forms that are marked as mandatory must be completed in order to process your requests.

1. Who is responsible for processing your data?

Unless otherwise indicated, the data controller responsible for processing the data collected on this website is Leonor Amengual Ambrós (mallorcanative.com), c/Bernat de Sta Eugènia nº 4, 07015 Palma (Illes Balears), mallorca@mallorcanative.com.

2. Why do we process your data?

The data belonging to our users will be processed in order to manage our relationship with them, deal with their requests and queries, provide the services requested, for administration, for managing website security and in compliance with our legal obligations. This data will also be processed for purposes of analysis and to improve the quality of our services. We will also use your data to send you commercial communications.

3. To whom can we communicate your data?

Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.

4. Legal basis for processing operations

The basis for processing your data is to manage the legal relationship established with you, the provision of the services requested and the fulfilment of legal obligations, particularly the applicable accounting and tax regulations.

The following treatments are based on the existence of a legitimate interest:

• Web security management is based on the existence of our legitimate interest in ensuring the security of our systems.
• Statistics and quality control are based on our legitimate interest in evaluating our services.
• The sending of commercial communications is based on our legitimate interest in promoting our products or services, as well as on your consent to receive such communications by electronic means.

5. How long will we keep your data?

We generally keep your data for the duration of your relationship with us and, in all cases, for the periods specified in the applicable legal provisions, for example in accounting and tax matters, and for the time necessary to meet any liability arising from the processing. We will cancel your details when they are no longer necessary or relevant for the purposes for which they were collected. Access log-ins to restricted areas of the website will be cancelled one month after their creation. The information related to the navigation will be cancelled once the web connection is finalised and the statistics are completed.

The data processed for commercial purposes will remain valid until such time as they are deleted.

6. What are your rights?

You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, to access it. You may also request that your data be rectified, if they are inaccurate, or that incomplete data be completed, and you may also request that they be deleted if, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request a restriction on the processing of your data. In this case, we will only process the data concerned for the purpose of making, exercising or defending claims or for protecting the rights of others. Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defence of claims.

Likewise, and under certain conditions, you may request the portability of your data so that they may be transmitted to another data controller.

You may revoke the consent you have given for certain purposes without affecting the lawfulness of the processing based on your prior consent to its withdrawal.

To request your removal from the processing for commercial purposes you can: Send an email to the following email address: mallorca@mallorcanative.com.

You also have the right to lodge a complaint with a data protection authority.

To exercise your rights, you must send us a request accompanied by a copy of your national identity card or other valid document that identifies you, by post or e-mail to our Data Protection Officer at the addresses indicated in the section Who is responsible for processing your data?

You can obtain more information about your rights and how to exercise them on the Spanish Data
Protection Agency’s website at www.aepd.es